Presos, Deciders, and Mediarology, Oh My…

I was talking to Randall about last week’s poll by Fox News that shows 22 percent of Republicans say they support the Affordable Care Act, but only 14 percent say that they support Obamacare.

No punch line needed, draw your own conclusions…


Presentation Bias  

We’ve talked about confirmation bias here several times in the past; that is, the tendency for us to only look for information that supports what we already think. This story considers how that affects your presentations – believe me, you’ll like this:

And while you’re at it, here are eight presentation habits to lose….

Five habits to pick up…

And 5 mistakes to avoid…

Stupid Decisions

This just seems like a particularly good week to talk about dumb decision-making. Most of us are in the business of engaging, facilitating, nurturing or communicating good decisions, right?

If you’ve ever pondered the things that derail good decisions, here’s a worthy list:

I’m Conflicted, How ‘Bout You?

Conflict happens in almost every kind of situation. It’s inevitable and it’s mostly healthy. But not all conflict is the same and managing it starts by figuring out what kind of conflict you’re dealing with.   Emotions, needs and values are three different types of conflicts requiring different strategies and tactics. As such, consider looking at it this way:


I’m working with a group of folks on a Southwestern climate change document. One of the issues that we’re considering involves people who just don’t believe that it is happening.

Wikipedia says the scientific opinion on climate change is that the Earth’s climate is warming, and it’s more than 90% certain that humans are causing most of it. Research by concluded that 97% of climate experts agree humans are causing global warming.

But popular media always includes the denial voices. What kind of damage is that doing and can/should we be do anything about it?

And while we’re on the subject, The Wall Street Journal covered a poll of conspiracy theories that we most enjoy in the U.S.:

You’ll Relate to This…

Professionally, it can be extremely helpful to build relationships that go beyond good. In other words, what does it take to build really exceptional relationships? Here are nine solid suggestions:

Classes Coming Up

Risk communication comes in various flavors. One of these is the management of anger and outrage. The International Association for Public Participation (IAP2) Emotion, Outrage and Public Participation course is coming up:

  • October 10 & 11 in Calgary
  • January 9 & 10 in Chicago

IAP2 Public Participation Certificate class:

  • October 28 – November 1 in Chicago

We also customize these and other facilitated workshops for your in-house group. Call or email me anytime if you’d like to talk about it.

For existing U.S. class registrations click on:

For existing Canada class registrations click on:

For custom workshops call 602-266-5556 or email   

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Randall wastes his time surfing the Internet so you don’t have to.








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