ü  High Stake Communication - When the outcome really matters, the issue is complex, the stakes are high, and public sentiment is important. 

ü  Public Participation - We work with organizations on proven and effective means to involve people in decisions that have a real or perceived impact on their lives when the goal is to build consensus.    

ü  Corporate Social Responsibility – Successful companies need to be and be seen as responsible members of the community.

ü  Conflict Prevention and Resolution - When you’re headed into hostile territory go with guides that know the people and the terrain.

ü  Stakeholder Relations and Consensus - Build effective and lasting relationships with the groups and people that you need.

üSustainability and the Environment – While most other businesses just ‘greewash’ with PR tricks, you can choose a partner with a 20 years of environmental and public experience.

ü  Risk Communication – Managing public anger and outrage, and rebuilding trust.

ü  Transportation and Infrastructure – GRA has successfully managed communication and public issues for projects costing billions of dollars.  Lasting, sustainable decisions are technically feasible, economically viable, environmentally compatible, and publicly and politically acceptable.

ü  Issue and Crisis Management - The art and science of prevention, preparation, response and recovery, knowing that your reputation is determined not by the event as much as by your response to the event.  

ü Media –We’ll develop the strategy, response and messages and prepare your spokespeople to respond with credibility.  

 

ü  Training and Coaching - Classes include:

 

Certificate in Public Participation from the International Association for Public Participation (IAP2) — The global standard for public involvement and consensus building.  You’ll earn a Certificate in Public Participation from IAP2 after completion of the two-day Planning, one-day Communication, and two-day Techniques classes.  (Delivered by a course developer and IAP2 master trainer.)

 

Public Participation for Decision-makers – A half-day IAP2 course covering the principles and foundations of effective, authentic public participation and consensus building.

 

Who are These People and Why Do They Hate Me? (Public Involvement 2.0) — A half-day to two-day customized class/workshop that focuses on managing public situations when relationships are already broken, public trust is low, and citizen concern is high.    

   

Working Effectively with News Media – Customized half-day to two-day spokesperson coaching and workshop.

 

Crisis Prevention and Consequence Management - Customized half-day to two-day course to train internal teams, recognize potential problems and develop audit, prevention, preparation, response, and recovery systems.

 

Situational Awareness - Half- day to two-day issue assessment and management workshop to help clients identify and manage emerging or existing problems and opportunities that can impact their assets, position, image, competitiveness performance and credibility.